{"id":8430,"date":"2025-04-05T21:10:25","date_gmt":"2025-04-05T14:10:25","guid":{"rendered":"https:\/\/www.ckconitsha.com\/vn\/?p=8430"},"modified":"2025-06-29T09:25:04","modified_gmt":"2025-06-29T02:25:04","slug":"xac-dinh-diem-manh-diem-yeu-cua-giam-doc-nhan-su","status":"publish","type":"post","link":"https:\/\/www.ckconitsha.com\/vn\/xac-dinh-diem-manh-diem-yeu-cua-giam-doc-nhan-su\/","title":{"rendered":"X\u00c1C \u0110\u1ecaNH \u0110I\u1ec2M M\u1ea0NH &amp; \u0110I\u1ec2M Y\u1ebeU C\u1ee6A GI\u00c1M \u0110\u1ed0C NH\u00c2N S\u1ef0"},"content":{"rendered":"<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_79_2 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.ckconitsha.com\/vn\/xac-dinh-diem-manh-diem-yeu-cua-giam-doc-nhan-su\/#I_Uu_diem\" >I. \u01afu \u0111i\u1ec3m<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.ckconitsha.com\/vn\/xac-dinh-diem-manh-diem-yeu-cua-giam-doc-nhan-su\/#1_Phat_trien_nhan_vien\" >1. Ph\u00e1t tri\u1ec3n nh\u00e2n vi\u00ean<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.ckconitsha.com\/vn\/xac-dinh-diem-manh-diem-yeu-cua-giam-doc-nhan-su\/#2\" >2.<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.ckconitsha.com\/vn\/xac-dinh-diem-manh-diem-yeu-cua-giam-doc-nhan-su\/#3_Tuan_thu\" >3. Tu\u00e2n th\u1ee7<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.ckconitsha.com\/vn\/xac-dinh-diem-manh-diem-yeu-cua-giam-doc-nhan-su\/#ii_diem_yeu\" >ii. \u0111i\u1ec3m y\u1ebfu<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.ckconitsha.com\/vn\/xac-dinh-diem-manh-diem-yeu-cua-giam-doc-nhan-su\/#1_Thieu_kien_%E2%80%8B%E2%80%8Bthuc_tai_chinh\" >1. Thi\u1ebfu ki\u1ebfn \u200b\u200bth\u1ee9c t\u00e0i ch\u00ednh<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.ckconitsha.com\/vn\/xac-dinh-diem-manh-diem-yeu-cua-giam-doc-nhan-su\/#2_Thieu_do_nhay_kinh_doanh\" >2. Thi\u1ebfu \u0111\u1ed9 nh\u1ea1y kinh doanh<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.ckconitsha.com\/vn\/xac-dinh-diem-manh-diem-yeu-cua-giam-doc-nhan-su\/#3_Dung_tap_trung_vao_khach_hang\" >3. \u0110\u1eebng t\u1eadp trung v\u00e0o kh\u00e1ch h\u00e0ng<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<p style=\"text-align:justify\">Theo k\u1ebft qu\u1ea3 nghi\u00ean c\u1ee9u, trung b\u00ecnh 6% gi\u00e1m \u0111\u1ed1c nh\u00e2n s\u1ef1 (CHRO) k\u00e9m hi\u1ec7u qu\u1ea3 h\u01a1n so v\u1edbi c\u00e1c gi\u00e1m \u0111\u1ed1c trong c\u00e1c b\u1ed9 ph\u1eadn kh\u00e1c. Theo m\u1ed9t b\u00e1o c\u00e1o c\u1ee7a Korn Ferry, 47% c\u00e1c t\u1ed5 ch\u1ee9c kh\u00f4ng cung c\u1ea5p c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh chuy\u00ean nghi\u1ec7p \u0111\u1ea7y \u0111\u1ee7 cho ngu\u1ed3n nh\u00e2n l\u1ef1c. \u0110i\u1ec1u n\u00e0y d\u1eabn \u0111\u1ebfn l\u00fd do t\u1ea1i sao v\u1ecb tr\u00ed nh\u00e2n s\u1ef1 \u1edf ph\u00eda sau c\u00e1c khu v\u1ef1c xung quanh.<\/p>\n<p style=\"text-align:justify\">M\u1ed9t ph\u1ea7n \u0111i\u1ec3m y\u1ebfu c\u1ee7a h\u1ecd c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c nh\u00ecn th\u1ea5y t\u1eeb ph\u00e1n \u0111o\u00e1n tr\u00ean, nh\u01b0ng \u0111\u1ed3ng th\u1eddi, c\u00e1c gi\u00e1m \u0111\u1ed1c nh\u00e2n s\u1ef1 c\u0169ng c\u00f3 nhi\u1ec1u \u00fd ki\u1ebfn \u200b\u200bm\u1ea1nh m\u1ebd. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 m\u1ed9t s\u1ed1 \u0111i\u1ec1u ph\u1ed5 bi\u1ebfn trong c\u00e1c t\u1ed5 ch\u1ee9c m\u00e0 m\u1ecdi ng\u01b0\u1eddi th\u01b0\u1eddng s\u1eed d\u1ee5ng \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 vai tr\u00f2 c\u1ee7a con ng\u01b0\u1eddi v\u00e0 th\u00eam m\u1ed9t c\u00e1i g\u00ec \u0111\u00f3 \u0111\u1ec3 t\u0103ng c\u01b0\u1eddng vai tr\u00f2 c\u1ee7a b\u1ed9 ph\u1eadn.<\/p>\n<h2 id=\"i-diem-manh\" style=\"text-align: justify\"><span class=\"ez-toc-section\" id=\"I_Uu_diem\"><\/span>I. \u01afu \u0111i\u1ec3m<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3 id=\"1-phat-trien-nhan-vien\" style=\"text-align: justify\"><span class=\"ez-toc-section\" id=\"1_Phat_trien_nhan_vien\"><\/span>1. Ph\u00e1t tri\u1ec3n nh\u00e2n vi\u00ean<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align:justify\">\u0110\u1ed1i v\u1edbi nh\u1eefng ng\u01b0\u1eddi l\u00e0m vi\u1ec7c trong l\u0129nh v\u1ef1c con ng\u01b0\u1eddi, h\u1ea7u h\u1ebft \u0111\u1ed9ng l\u1ef1c l\u00e0 mong mu\u1ed1n gi\u00fap ng\u01b0\u1eddi kh\u00e1c th\u00e0nh c\u00f4ng trong c\u00f4ng vi\u1ec7c. Kh\u00f4ng c\u00f3 g\u00ec ng\u1ea1c nhi\u00ean khi nh\u1eefng th\u1ee9 nh\u01b0: chuy\u00ean gia t\u01b0 v\u1ea5n, \u0111\u00e0o t\u1ea1o v\u00e0 \u0111\u00e0o t\u1ea1o nh\u00e2n vi\u00ean l\u00e0 nh\u1eefng nhi\u1ec7m v\u1ee5 h\u00e0ng ng\u00e0y trong ng\u00e0nh. \u0110\u00e2y l\u00e0 ng\u01b0\u1eddi \u0111\u1ea7u ti\u00ean giao ti\u1ebfp, k\u1ebft n\u1ed1i v\u00e0 hi\u1ec3u c\u00e1c nh\u00e2n vi\u00ean m\u1edbi nh\u1ea5t v\u00e0 c\u00f3 th\u1ec3 th\u1ea5y r\u1eb1ng vai tr\u00f2 c\u1ee7a HR l\u00e0 r\u1ea5t quan tr\u1ecdng, \u0111\u1eb7c bi\u1ec7t l\u00e0 trong vi\u1ec7c h\u1ed7 tr\u1ee3 ng\u01b0\u1eddi nh\u1eadp c\u01b0 m\u1edbi nhanh ch\u00f3ng h\u00f2a nh\u1eadp v\u00e0o t\u1ed5 ch\u1ee9c \u0111\u1ec3 ti\u1ebfp t\u1ee5c \u0111i c\u00f9ng v\u1edbi nhi\u1ec7m v\u1ee5 c\u1ee7a c\u00f4ng ty.<\/p>\n<p style=\"text-align:justify\">Ngo\u00e0i ra, gi\u00e1m \u0111\u1ed1c nh\u00e2n s\u1ef1 c\u0169ng l\u00e0 ng\u01b0\u1eddi t\u1ed5 ch\u1ee9c ch\u01b0\u01a1ng tr\u00ecnh t\u01b0 v\u1ea5n v\u00e0 t\u1ed5 ch\u1ee9c \u0111\u00e0o t\u1ea1o nh\u00e2n vi\u00ean xu\u1ea5t s\u1eafc v\u00e0 c\u1ea3i thi\u1ec7n chuy\u00ean m\u00f4n c\u1ee7a nh\u1eefng ng\u01b0\u1eddi v\u1eabn ch\u1eadm. Ngo\u00e0i ra, CHRO ho\u1eb7c HR c\u0169ng l\u00e0 n\u01a1i \u0111\u1ec3 nh\u1eadn ph\u1ea3n h\u1ed3i, v\u1edbi c\u00e1c \u0111\u1ec1 xu\u1ea5t t\u1eeb \u200b\u200bnh\u00e2n vi\u00ean t\u1eeb c\u1ea5p tr\u00ean ho\u1eb7c \u0111\u1ed3ng nghi\u1ec7p kh\u00f4ng ch\u1ec9 h\u01b0\u1edbng v\u1ec1 c\u00f4ng vi\u1ec7c, m\u00e0 c\u00f2n v\u1ec1 m\u1eb7t nh\u00e2n lo\u1ea1i v\u00e0 l\u1ed1i s\u1ed1ng.<\/p>\n<p style=\"text-align:center\"><img decoding=\"async\" alt=\"Ph\u00e1t tri\u1ec3n nh\u00e2n vi\u00ean\" src=\"https:\/\/www.pace.edu.vn\/uploads\/news\/ImageContent\/2018\/CHRO2_030718_1.jpg\" style=\"height:540px;width:900px\"><\/p>\n<h3 id=\"-2-su-van-dong\" style=\"text-align: justify\"><span class=\"ez-toc-section\" id=\"2\"><\/span>2.<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align:justify\">B\u1ed9 ph\u1eadn nh\u00e2n s\u1ef1 l\u00e0 m\u1ed9t ch\u1ea5t x\u00fac t\u00e1c \u0111\u1ec3 thu h\u1eb9p kho\u1ea3ng c\u00e1ch gi\u1eefa c\u00e1c c\u1ea5p \u0111\u1ed9. Hi\u1ec7n t\u1ea1i, nhi\u1ec1u t\u1ed5 ch\u1ee9c \u0111\u00e3 x\u00e1c \u0111\u1ecbnh r\u00f5 r\u00e0ng b\u1ed9 ph\u1eadn nh\u00e2n s\u1ef1 \u0111\u1ea1i di\u1ec7n cho c\u00f4ng nh\u00e2n v\u00e0 nh\u00e2n vi\u00ean \u0111\u1ec3 h\u1ecd c\u00f3 th\u1ec3 l\u00ean ti\u1ebfng nh\u1eefng kh\u00f3 kh\u0103n v\u00e0 m\u1ed1i quan t\u00e2m c\u1ee7a c\u00f4ng vi\u1ec7c v\u00e0 cu\u1ed9c s\u1ed1ng v\u0103n ph\u00f2ng. Khi xung \u0111\u1ed9t x\u1ea3y ra, HR s\u1ebd c\u00f3 m\u1eb7t k\u1ecbp th\u1eddi \u0111\u1ec3 cung c\u1ea5p h\u01b0\u1edbng d\u1eabn v\u00e0 cung c\u1ea5p c\u00e1c gi\u1ea3i ph\u00e1p \u0111\u1ec3 ng\u0103n ch\u1eb7n r\u1eafc r\u1ed1i kh\u00f4ng c\u1ea7n thi\u1ebft. Ngo\u00e0i ra, nh\u00e2n vi\u00ean \u0111\u00e3 g\u00f3p ph\u1ea7n \u0111\u1ed1i ph\u00f3 v\u1edbi c\u00e1c ph\u1ea3n \u1ee9ng ngo\u1ea1i giao ti\u00eau c\u1ef1c khi t\u1ed5 ch\u1ee9c c\u00e1c cu\u1ed9c kh\u1ee7ng ho\u1ea3ng truy\u1ec1n th\u00f4ng.<\/p>\n<h3 id=\"3-su-tuan-thu\" style=\"text-align: justify\"><span class=\"ez-toc-section\" id=\"3_Tuan_thu\"><\/span>3. Tu\u00e2n th\u1ee7<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align:justify\">M\u1ed9t CHRO chuy\u00ean nghi\u1ec7p c\u00f3 th\u1ec3 gi\u1ea3i quy\u1ebft m\u1ecdi th\u1ee9, t\u1eeb vi\u1ec7c x\u00e1c \u0111\u1ecbnh ho\u1eb7c qu\u1ea3n l\u00fd b\u1ed3i th\u01b0\u1eddng v\u00e0 l\u1ee3i \u00edch cho ng\u01b0\u1eddi lao \u0111\u1ed9ng. \u0110\u1ec3 \u0111\u1ea3m b\u1ea3o r\u1eb1ng t\u1ed5 ch\u1ee9c tu\u00e2n th\u1ee7 c\u00e1c ngh\u0129a v\u1ee5 ph\u00e1p l\u00fd ch\u00ednh c\u1ee7a m\u00ecnh, n\u00f3 d\u1ef1a tr\u00ean s\u1ef1 r\u00f5 r\u00e0ng c\u1ee7a c\u00f4ng vi\u1ec7c c\u1ee7a ng\u01b0\u1eddi s\u1eed d\u1ee5ng lao \u0111\u1ed9ng. Ngo\u00e0i ra, CHRO ph\u1ea3i \u0111\u1ea3m b\u1ea3o r\u1eb1ng m\u1ed9t nh\u00e2n vi\u00ean trung b\u00ecnh c\u00f3 \u0111\u1ee7 ki\u1ebfn \u200b\u200bth\u1ee9c v\u00e0 kh\u1ea3 n\u0103ng \u0111\u00e1p \u1ee9ng c\u00e1c quy t\u1eafc ho\u1eb7c v\u0103n h\u00f3a c\u1ee7a t\u1ed5 ch\u1ee9c.<\/p>\n<h2 id=\"ii-diem-yeu\" style=\"text-align: justify\"><span class=\"ez-toc-section\" id=\"ii_diem_yeu\"><\/span>ii. \u0111i\u1ec3m y\u1ebfu<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3 id=\"-1-thieu-kien-thuc-tai-chinh\" style=\"text-align: justify\"><span class=\"ez-toc-section\" id=\"1_Thieu_kien_%E2%80%8B%E2%80%8Bthuc_tai_chinh\"><\/span>  1. Thi\u1ebfu ki\u1ebfn \u200b\u200bth\u1ee9c t\u00e0i ch\u00ednh<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align:justify\">M\u1ed9t cu\u1ed9c kh\u1ea3o s\u00e1t n\u0103m 2016 v\u1edbi h\u01a1n 400 nh\u00e0 l\u00e3nh \u0111\u1ea1o t\u00e0i ch\u00ednh v\u00e0 c\u1ea5p cao cho th\u1ea5y s\u1ef1 h\u1ee3p t\u00e1c gi\u1eefa t\u00e0i ch\u00ednh v\u00e0 ngu\u1ed3n nh\u00e2n l\u1ef1c l\u00e0 th\u1ed1ng nh\u1ea5t. Do \u0111\u00f3, g\u1ea7n 33% c\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o t\u00e0i ch\u00ednh cho bi\u1ebft m\u1ed1i quan t\u00e2m v\u1ec1 CHRO ho\u1eb7c HR s\u1ebd s\u1eed d\u1ee5ng c\u00e1c qu\u1ef9 ng\u00e2n s\u00e1ch trong n\u1ed7 l\u1ef1c c\u1ee7a h\u1ecd.<\/p>\n<p style=\"text-align:justify\">\u0110\u1ec3 gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 n\u00e0y, c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd nh\u00e2n s\u1ef1 ph\u1ea3i nh\u1eadn th\u1ee9c \u0111\u01b0\u1ee3c d\u1eef li\u1ec7u t\u00e0i ch\u00ednh \u0111\u1ec3 c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng c\u00e1c ngu\u1ed3n tuy\u1ec3n d\u1ee5ng v\u00e0 qu\u1ea3n l\u00fd ph\u00f9 h\u1ee3p. Chi ti\u00eau c\u00e2n b\u1eb1ng \u0111\u1ec3 duy tr\u00ec m\u1ed9t l\u1ef1c l\u01b0\u1ee3ng lao \u0111\u1ed9ng hi\u1ec7u qu\u1ea3, v\u00ec \u0111\u00e2y l\u00e0 m\u1ed9t kho\u1ea3n ti\u1ebft ki\u1ec7m ph\u1ee5 tr\u00e1ch l\u00e0 m\u1ed9t ph\u1ea7n c\u1ee7a s\u1ef1 b\u1ec1n b\u1ec9 v\u00e0 \u1ed5n \u0111\u1ecbnh c\u1ee7a doanh nghi\u1ec7p v\u00e0 t\u0103ng s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a Gi\u00e1m \u0111\u1ed1c.<\/p>\n<p style=\"text-align:center\"><img decoding=\"async\" alt=\"\" src=\"https:\/\/www.pace.edu.vn\/uploads\/news\/ImageContent\/2018\/CHRO2_030718_2.jpg\" style=\"height:418px;width:900px\"><\/p>\n<h3 id=\"-2-thieu-su-nhay-ben-trong-kinh-doanh\" style=\"text-align: justify\"><span class=\"ez-toc-section\" id=\"2_Thieu_do_nhay_kinh_doanh\"><\/span>2. Thi\u1ebfu \u0111\u1ed9 nh\u1ea1y kinh doanh<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align:justify\">D\u1ef1a tr\u00ean k\u1ebft qu\u1ea3 g\u1ea7n \u0111\u00e2y, c\u00f3 nhi\u1ec1u cu\u1ed9c th\u1ea3o lu\u1eadn v\u1ec1 c\u00e1ch th\u1ee9c ho\u1ea1t \u0111\u1ed9ng c\u1ee7a HR. H\u1ecd hi\u1ebfm khi th\u1ea5y c\u00e1c gi\u00e1m \u0111\u1ed1c nh\u00e2n s\u1ef1 li\u00ean k\u1ebft ch\u1eb7t ch\u1ebd v\u1edbi chi\u1ebfn l\u01b0\u1ee3c kinh doanh t\u1ed5ng th\u1ec3 c\u1ee7a t\u1ed5 ch\u1ee9c. Do \u0111\u00f3, ph\u1ea7n n\u00e0y th\u01b0\u1eddng b\u1ecb ch\u1ec9 tr\u00edch v\u00ec thi\u1ebfu s\u1ef1 nh\u1ea1y c\u1ea3m kinh doanh. B\u1ea5t k\u1ec3 t\u00ecnh h\u00ecnh c\u1ee7a m\u1ed7i c\u00f4ng ty ho\u1eb7c doanh nghi\u1ec7p, nh\u00ecn chung, m\u1ecdi ng\u01b0\u1eddi trong ph\u00f2ng nh\u00e2n s\u1ef1 n\u00ean hi\u1ec3u v\u00e0 linh ho\u1ea1t h\u01a1n cho c\u00e1c m\u1ee5c ti\u00eau v\u00e0 l\u1ee3i \u00edch chung c\u1ee7a t\u1ed5 ch\u1ee9c.<\/p>\n<h3 id=\"3-khong-tap-trung-vao-khach-hang\" style=\"text-align: justify\"><span class=\"ez-toc-section\" id=\"3_Dung_tap_trung_vao_khach_hang\"><\/span>3. \u0110\u1eebng t\u1eadp trung v\u00e0o kh\u00e1ch h\u00e0ng<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align:justify\">C\u00e1c s\u1ed1 li\u1ec7u hi\u1ec7u su\u1ea5t ch\u00ednh c\u1ee7a m\u1ed9t ng\u01b0\u1eddi th\u01b0\u1eddng xoay quanh ch\u1ec9 s\u1ed1 tuy\u1ec3n d\u1ee5ng v\u00e0 c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd kh\u00e1c. Tr\u1ecdng t\u00e2m ch\u00ednh c\u1ee7a ng\u00e0y h\u00f4m nay HR HR l\u00e0 \u00e1p d\u1ee5ng c\u00e1c c\u00f4ng ngh\u1ec7 m\u1edbi v\u00e0 c\u1ea3i thi\u1ec7n c\u00e1c ph\u01b0\u01a1ng ph\u00e1p \u0111\u1ec3 th\u00fac \u0111\u1ea9y c\u00f4ng vi\u1ec7c chuy\u00ean nghi\u1ec7p ch\u00ednh x\u00e1c v\u00e0 nhanh nh\u1ea5t. Tuy nhi\u00ean, kh\u00f4ng ch\u00fa \u00fd \u0111\u1ebfn ho\u00e0n c\u1ea3nh b\u00ean ngo\u00e0i (t\u1ee9c l\u00e0 kh\u00e1ch h\u00e0ng), m\u1ecdi ng\u01b0\u1eddi kh\u00f4ng ph\u1ea3i l\u00fac n\u00e0o c\u0169ng xem x\u00e9t c\u00e1c v\u1ea5n \u0111\u1ec1 n\u1ed9i b\u1ed9. Gi\u00e1m \u0111\u1ed1c nh\u00e2n s\u1ef1 c\u00f3 th\u1ec3 th\u1ea5y n\u0103ng su\u1ea5t c\u1ee7a c\u00f4ng nh\u00e2n s\u1ea3n xu\u1ea5t v\u00e0 do \u0111\u00f3 th\u1ea5y nhi\u1ec1u n\u1ed7 l\u1ef1c h\u01a1n, nh\u01b0ng h\u1ecd kh\u00f4ng ngh\u0129 r\u1eb1ng h\u1ecd ph\u1ea3i xem x\u00e9t nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng \u0111\u1ec3 tr\u00e1nh b\u1ecb \u1ea3nh h\u01b0\u1edfng v\u00e0 ph\u1ea3i \u0111i\u1ec1u ch\u1ec9nh th\u1eddi gian n\u1ed9i b\u1ed9.<\/p>\n<p style=\"text-align:justify\">Nh\u01b0ng sau t\u1ea5t c\u1ea3, m\u1ecdi ng\u01b0\u1eddi n\u00ean bi\u1ebft nh\u00e2n s\u1ef1, nh\u1eefng ng\u01b0\u1eddi g\u1ea7n nh\u01b0 ho\u00e0n to\u00e0n t\u1eadp trung v\u00e0o t\u1ed5 ch\u1ee9c n\u1ed9i b\u1ed9 c\u1ee7a t\u1ed5 ch\u1ee9c, v\u00ec v\u1eady h\u1ecd kh\u00f4ng bi\u1ebft nhi\u1ec1u v\u1ec1 c\u00e1c giai \u0111o\u1ea1n b\u00ean ngo\u00e0i c\u1ee7a t\u1ed5 ch\u1ee9c, gi\u1ed1ng nh\u01b0 ph\u1ea7n c\u00f2n l\u1ea1i c\u1ee7a t\u1ed5 ch\u1ee9c. \u0110i\u1ec1u n\u00e0y b\u1eaft \u0111\u1ea7u thay \u0111\u1ed5i khi nhi\u1ec1u b\u1ed9 ph\u1eadn nh\u00e2n s\u1ef1 ngh\u0129 v\u1ec1 c\u00e1c th\u01b0\u01a1ng hi\u1ec7u v\u00e0 nh\u1eadn ra t\u1ea7m quan tr\u1ecdng c\u1ee7a c\u00e1c m\u1ed1i quan h\u1ec7 kh\u00e1ch h\u00e0ng. N\u00f3i t\u00f3m l\u1ea1i, s\u1ef1 h\u1ee3p t\u00e1c nhi\u1ec1u h\u01a1n l\u00e0 c\u1ea7n thi\u1ebft gi\u1eefa B\u1ed9 Ngo\u1ea1i giao v\u00e0 ng\u01b0\u1eddi d\u00e2n trong l\u0129nh v\u1ef1c ngu\u1ed3n nh\u00e2n l\u1ef1c.<\/p>\n<p style=\"text-align:right\"><em>Theo nh\u00e0 tuy\u1ec3n d\u1ee5ng<\/em><\/p>\n<p>Ngu\u1ed3n: <a href=\"https:\/\/www.ckconitsha.com\/vn\/\">https:\/\/www.ckconitsha.com\/vn\/<\/a> T\u00e1c gi\u1ea3: <a href=\"https:\/\/www.ckconitsha.com\/vn\/author\/nguyenlandung\">Nguy\u1ec5n L\u00e2n d\u0169ng<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Theo k\u1ebft qu\u1ea3 nghi\u00ean c\u1ee9u, trung b\u00ecnh 6% gi\u00e1m \u0111\u1ed1c nh\u00e2n s\u1ef1 (CHRO) k\u00e9m hi\u1ec7u qu\u1ea3 h\u01a1n so v\u1edbi c\u00e1c gi\u00e1m \u0111\u1ed1c trong c\u00e1c b\u1ed9 ph\u1eadn kh\u00e1c. Theo m\u1ed9t b\u00e1o c\u00e1o c\u1ee7a Korn Ferry, 47% c\u00e1c t\u1ed5 ch\u1ee9c kh\u00f4ng cung c\u1ea5p c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh chuy\u00ean nghi\u1ec7p \u0111\u1ea7y \u0111\u1ee7 cho ngu\u1ed3n nh\u00e2n l\u1ef1c. \u0110i\u1ec1u n\u00e0y d\u1eabn&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[100],"tags":[],"class_list":["post-8430","post","type-post","status-publish","format-standard","hentry","category-kien-thuc"],"_links":{"self":[{"href":"https:\/\/www.ckconitsha.com\/vn\/wp-json\/wp\/v2\/posts\/8430","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ckconitsha.com\/vn\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ckconitsha.com\/vn\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ckconitsha.com\/vn\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ckconitsha.com\/vn\/wp-json\/wp\/v2\/comments?post=8430"}],"version-history":[{"count":2,"href":"https:\/\/www.ckconitsha.com\/vn\/wp-json\/wp\/v2\/posts\/8430\/revisions"}],"predecessor-version":[{"id":8859,"href":"https:\/\/www.ckconitsha.com\/vn\/wp-json\/wp\/v2\/posts\/8430\/revisions\/8859"}],"wp:attachment":[{"href":"https:\/\/www.ckconitsha.com\/vn\/wp-json\/wp\/v2\/media?parent=8430"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ckconitsha.com\/vn\/wp-json\/wp\/v2\/categories?post=8430"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ckconitsha.com\/vn\/wp-json\/wp\/v2\/tags?post=8430"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}