{"id":8082,"date":"2025-04-04T19:05:57","date_gmt":"2025-04-04T12:05:57","guid":{"rendered":"https:\/\/www.ckconitsha.com\/vn\/?p=8082"},"modified":"2025-06-29T03:40:04","modified_gmt":"2025-06-28T20:40:04","slug":"10-ky-nang-can-co-de-tro-thanh-nha-quan-tri-xuat-sac","status":"publish","type":"post","link":"https:\/\/www.ckconitsha.com\/vn\/10-ky-nang-can-co-de-tro-thanh-nha-quan-tri-xuat-sac\/","title":{"rendered":"10 K\u1ef8 N\u0102NG C\u1ea6N C\u00d3 \u0110\u1ec2 TR\u1ede TH\u00c0NH NH\u00c0 QU\u1ea2N TR\u1eca XU\u1ea4T S\u1eaeC"},"content":{"rendered":"<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_79_2 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.ckconitsha.com\/vn\/10-ky-nang-can-co-de-tro-thanh-nha-quan-tri-xuat-sac\/#Tam_quan_trong_cua_cac_ky_nang_quan_tri_doi_voi_doanh_nghiep\" >T\u1ea7m quan tr\u1ecdng c\u1ee7a c\u00e1c k\u1ef9 n\u0103ng qu\u1ea3n tr\u1ecb \u0111\u1ed1i v\u1edbi doanh nghi\u1ec7p<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.ckconitsha.com\/vn\/10-ky-nang-can-co-de-tro-thanh-nha-quan-tri-xuat-sac\/#Ba_ky_nang_quan_trong_theo_yeu_cau_cua_quan_tri_vien\" >Ba k\u1ef9 n\u0103ng quan tr\u1ecdng theo y\u00eau c\u1ea7u c\u1ee7a qu\u1ea3n tr\u1ecb vi\u00ean<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.ckconitsha.com\/vn\/10-ky-nang-can-co-de-tro-thanh-nha-quan-tri-xuat-sac\/#1_Ky_nang_chuyen_nghiep_Ky_nang_ky_thuat\" >1. K\u1ef9 n\u0103ng chuy\u00ean nghi\u1ec7p (K\u1ef9 n\u0103ng k\u1ef9 thu\u1eadt)<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.ckconitsha.com\/vn\/10-ky-nang-can-co-de-tro-thanh-nha-quan-tri-xuat-sac\/#2_Ky_nang_nhan_thuc_va_tu_duy_ky_nang_khai_niem\" >2. K\u1ef9 n\u0103ng nh\u1eadn th\u1ee9c v\u00e0 t\u01b0 duy (k\u1ef9 n\u0103ng kh\u00e1i ni\u1ec7m)<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.ckconitsha.com\/vn\/10-ky-nang-can-co-de-tro-thanh-nha-quan-tri-xuat-sac\/#3_Nhan_su_ky_nang_quan_ly_con_nguoi_hoac_giua_cac_ca_nhan\" >3. Nh\u00e2n s\u1ef1 (k\u1ef9 n\u0103ng qu\u1ea3n l\u00fd con ng\u01b0\u1eddi ho\u1eb7c gi\u1eefa c\u00e1c c\u00e1 nh\u00e2n)<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.ckconitsha.com\/vn\/10-ky-nang-can-co-de-tro-thanh-nha-quan-tri-xuat-sac\/#7_Ky_nang_bo_sung_cho_cac_quan_tri_vien_xuat_sac\" >7 K\u1ef9 n\u0103ng b\u1ed5 sung cho c\u00e1c qu\u1ea3n tr\u1ecb vi\u00ean xu\u1ea5t s\u1eafc<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.ckconitsha.com\/vn\/10-ky-nang-can-co-de-tro-thanh-nha-quan-tri-xuat-sac\/#1_Ky_nang_lap_ke_hoach_va_tu_duy_chien_luoc\" >1. K\u1ef9 n\u0103ng l\u1eadp k\u1ebf ho\u1ea1ch v\u00e0 t\u01b0 duy chi\u1ebfn l\u01b0\u1ee3c<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.ckconitsha.com\/vn\/10-ky-nang-can-co-de-tro-thanh-nha-quan-tri-xuat-sac\/#2_Ky_nang_giao_tiep\" >2. K\u1ef9 n\u0103ng giao ti\u1ebfp<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/www.ckconitsha.com\/vn\/10-ky-nang-can-co-de-tro-thanh-nha-quan-tri-xuat-sac\/#3_Ky_nang_dao_tao\" >3. K\u1ef9 n\u0103ng \u0111\u00e0o t\u1ea1o<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/www.ckconitsha.com\/vn\/10-ky-nang-can-co-de-tro-thanh-nha-quan-tri-xuat-sac\/#4_Ky_nang_giai_quyet_van_de\" >4. K\u1ef9 n\u0103ng gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/www.ckconitsha.com\/vn\/10-ky-nang-can-co-de-tro-thanh-nha-quan-tri-xuat-sac\/#5_Loi_khuyen_trinh_dien\" >5. L\u1eddi khuy\u00ean tr\u00ecnh di\u1ec5n<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/www.ckconitsha.com\/vn\/10-ky-nang-can-co-de-tro-thanh-nha-quan-tri-xuat-sac\/#6_Ky_nang_quan_ly_thoi_gian\" >6. K\u1ef9 n\u0103ng qu\u1ea3n l\u00fd th\u1eddi gian<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/www.ckconitsha.com\/vn\/10-ky-nang-can-co-de-tro-thanh-nha-quan-tri-xuat-sac\/#7_Ky_nang_phan_tich_thi_truong\" >7. K\u1ef9 n\u0103ng ph\u00e2n t\u00edch th\u1ecb tr\u01b0\u1eddng<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/www.ckconitsha.com\/vn\/10-ky-nang-can-co-de-tro-thanh-nha-quan-tri-xuat-sac\/#Phuong_phap_cai_thien_ky_nang_quan_tri_vien\" >Ph\u01b0\u01a1ng ph\u00e1p c\u1ea3i thi\u1ec7n k\u1ef9 n\u0103ng qu\u1ea3n tr\u1ecb vi\u00ean<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/www.ckconitsha.com\/vn\/10-ky-nang-can-co-de-tro-thanh-nha-quan-tri-xuat-sac\/#Giao_tiep_coi_mo_xa_hoi\" >Giao ti\u1ebfp c\u1edfi m\u1edf, x\u00e3 h\u1ed9i<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-16\" href=\"https:\/\/www.ckconitsha.com\/vn\/10-ky-nang-can-co-de-tro-thanh-nha-quan-tri-xuat-sac\/#Uy_quyen_de_tranh_quan_ly_vi_mo\" >\u1ee6y quy\u1ec1n \u0111\u1ec3 tr\u00e1nh qu\u1ea3n l\u00fd vi m\u00f4<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-17\" href=\"https:\/\/www.ckconitsha.com\/vn\/10-ky-nang-can-co-de-tro-thanh-nha-quan-tri-xuat-sac\/#Lien_tuc_hoc_cac_ky_nang_quan_ly\" >Li\u00ean t\u1ee5c h\u1ecdc c\u00e1c k\u1ef9 n\u0103ng qu\u1ea3n l\u00fd<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<p style=\"text-align:justify\">K\u1ef9 n\u0103ng qu\u1ea3n tr\u1ecb vi\u00ean l\u00e0 nh\u1eefng ph\u1ea9m ch\u1ea5t gi\u00fap h\u1ecd ho\u00e0n th\u00e0nh c\u00e1c nhi\u1ec7m v\u1ee5 v\u1edbi hi\u1ec7u su\u1ea5t v\u00e0 ch\u1ea5t l\u01b0\u1ee3ng. Robert L. Katz \u0111\u00e3 x\u00e1c \u0111\u1ecbnh ba k\u1ef9 n\u0103ng quan tr\u1ecdng cho c\u00e1c qu\u1ea3n tr\u1ecb vi\u00ean th\u00e0nh c\u00f4ng l\u00e0 k\u1ef9 n\u0103ng chuy\u00ean nghi\u1ec7p, k\u1ef9 n\u0103ng ngu\u1ed3n nh\u00e2n l\u1ef1c v\u00e0 k\u1ef9 n\u0103ng nh\u1eadn th\u1ee9c v\u00e0 t\u01b0 duy. <\/p>\n<h2 id=\"tam-quan-trong-cac-ky-nang-cua-nha-quan-tri-doi-voi-doanh-nghiep\"><span class=\"ez-toc-section\" id=\"Tam_quan_trong_cua_cac_ky_nang_quan_tri_doi_voi_doanh_nghiep\"><\/span>T\u1ea7m quan tr\u1ecdng c\u1ee7a c\u00e1c k\u1ef9 n\u0103ng qu\u1ea3n tr\u1ecb \u0111\u1ed1i v\u1edbi doanh nghi\u1ec7p<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p style=\"text-align:justify\">C\u00e1c qu\u1ea3n tr\u1ecb vi\u00ean c\u00f3 k\u1ef9 n\u0103ng t\u1ed1t s\u1ebd gi\u00fap h\u1ecd t\u1ea1o ra s\u1ef1 kh\u00e1c bi\u1ec7t v\u00e0 c\u00f3 th\u1ec3 kh\u1eb3ng \u0111\u1ecbnh b\u1ea3n th\u00e2n. Ngo\u00e0i ra, c\u00e1c qu\u1ea3n tr\u1ecb vi\u00ean s\u1ebd c\u00f3 th\u1ec3 d\u1ec5 d\u00e0ng hi\u1ec3u nh\u1eefng g\u00ec h\u1ecd c\u1ea7n l\u00e0m, x\u00e1c \u0111\u1ecbnh c\u00e1c m\u1ee5c ti\u00eau, \u0111\u00e1nh gi\u00e1 c\u00e1c v\u1ea5n \u0111\u1ec1 v\u00e0 ch\u1ecdn gi\u1ea3i ph\u00e1p t\u1ed1t nh\u1ea5t trong c\u00e1c t\u00ecnh hu\u1ed1ng b\u1ea5t ng\u1edd, do \u0111\u00f3 gi\u00fap h\u1ecd t\u0103ng n\u0103ng su\u1ea5t.<\/p>\n<p style=\"text-align:justify\">\u0110\u1ed1i v\u1edbi m\u1ed9t t\u1ed5 ch\u1ee9c, vi\u1ec7c c\u00f3 m\u1ed9t qu\u1ea3n tr\u1ecb vi\u00ean l\u00e0nh ngh\u1ec1 s\u1ebd gi\u00fap thi\u1ebft b\u1ecb c\u1ee7a c\u00f4ng ty su\u00f4n s\u1ebb. C\u1ee5 th\u1ec3, li\u00ean k\u1ebft c\u00e1c th\u00e0nh vi\u00ean c\u1ee7a m\u1ed9t t\u1ed5 ch\u1ee9c v\u1edbi nhau, chuy\u1ec3n th\u00f4ng tin \u0111\u1ebfn c\u1ea5p d\u01b0\u1edbi \u0111\u1ec3 hi\u1ec3u m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3, qu\u1ea3n l\u00fd m\u1ecdi ng\u01b0\u1eddi, \u0111\u1ec3 c\u00f3 hi\u1ec7u qu\u1ea3, \u0111\u00fang v\u1edbi ng\u01b0\u1eddi ph\u00f9 h\u1ee3p v\u00e0 trong c\u00f4ng vi\u1ec7c ph\u00f9 h\u1ee3p.<\/p>\n<p style=\"text-align:center\"><img decoding=\"async\" alt=\"C\u00e1c qu\u1ea3n tr\u1ecb vi\u00ean c\u00f3 k\u1ef9 n\u0103ng t\u1ed1t s\u1ebd gi\u00fap \u0111\u00f3ng vai tr\u00f2 v\u00e0 kh\u1eb3ng \u0111\u1ecbnh b\u1ea3n th\u00e2n\" src=\"https:\/\/www.pace.edu.vn\/uploads\/news\/2023\/03\/tam-quan-trong-ky-nang-cua-nha-quan-tri.jpg\" style=\"height:525px;width:1000px\"><\/p>\n<h2 id=\"top-3-ky-nang-quan-trong-can-co-cua-mot-nha-quan-tri\"><span class=\"ez-toc-section\" id=\"Ba_ky_nang_quan_trong_theo_yeu_cau_cua_quan_tri_vien\"><\/span>Ba k\u1ef9 n\u0103ng quan tr\u1ecdng theo y\u00eau c\u1ea7u c\u1ee7a qu\u1ea3n tr\u1ecb vi\u00ean<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3 id=\"1-ky-nang-chuyen-mon-technical-skills\"><span class=\"ez-toc-section\" id=\"1_Ky_nang_chuyen_nghiep_Ky_nang_ky_thuat\"><\/span>1. K\u1ef9 n\u0103ng chuy\u00ean nghi\u1ec7p (K\u1ef9 n\u0103ng k\u1ef9 thu\u1eadt)<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align:justify\">K\u1ef9 n\u0103ng k\u1ef9 thu\u1eadt ho\u1eb7c k\u1ef9 n\u0103ng c\u1ee9ng l\u00e0 t\u00e0i n\u0103ng v\u00e0 chuy\u00ean m\u00f4n t\u1ed5ng th\u1ec3 c\u1ee7a c\u00e1c qu\u1ea3n tr\u1ecb vi\u00ean c\u00f3 m\u1ed9t s\u1ed1 nhi\u1ec7m v\u1ee5 ho\u1eb7c c\u00f4ng vi\u1ec7c nh\u1ea5t \u0111\u1ecbnh. K\u1ef9 n\u0103ng n\u00e0y kh\u00f4ng ph\u1ea3i l\u00e0 m\u1ed9t k\u1ef9 n\u0103ng m\u1ec1m, \u0111\u00f3 l\u00e0 m\u1ed9t kh\u1ea3 n\u0103ng m\u00e0 m\u1ed9t ng\u01b0\u1eddi c\u00f3 khi h\u1ecdc, th\u1ef1c h\u00e0nh v\u00e0 th\u1eed nghi\u1ec7m.<\/p>\n<p style=\"text-align:justify\">V\u00ed d\u1ee5:<\/p>\n<ul>\n<li style=\"text-align:justify\">Qu\u1ea3n l\u00fd nh\u00e0 m\u00e1y, nh\u00e0 m\u00e1y s\u1ebd y\u00eau c\u1ea7u chuy\u00ean m\u00f4n, hi\u1ec3u v\u1ec1 m\u00e1y m\u00f3c, v\u1eadn h\u00e0nh, k\u1ef9 n\u0103ng qu\u1ea3n l\u00fd, ph\u1ed1i h\u1ee3p chuy\u1ec3n \u0111\u1ed5i c\u00f4ng vi\u1ec7c, &#8230;<\/li>\n<li style=\"text-align:justify\">Vi\u1ec7c qu\u1ea3n l\u00fd c\u00e1c s\u1ea3n ph\u1ea9m k\u1ef9 thu\u1eadt \u0111\u00f2i h\u1ecfi m\u1ed9t ng\u01b0\u1eddi c\u1ea7n k\u1ef9 n\u0103ng k\u1ef9 thu\u1eadt m\u00e1y t\u00ednh, c\u00e1c c\u00f4ng ngh\u1ec7 m\u1edbi am hi\u1ec3u, xu h\u01b0\u1edbng c\u1eadp nh\u1eadt, &#8230;<\/li>\n<\/ul>\n<p style=\"text-align:justify\">Tr\u00ean th\u1ef1c t\u1ebf, kh\u00e1i ni\u1ec7m &#8220;k\u1ef9 n\u0103ng k\u1ef9 thu\u1eadt&#8221; \u0111\u01b0\u1ee3c hi\u1ec3u kh\u00f4ng ch\u1ec9 l\u00e0 kh\u1ea3 n\u0103ng s\u1eed d\u1ee5ng m\u00e1y m\u00f3c v\u00e0 c\u00f4ng c\u1ee5 k\u1ef9 thu\u1eadt, m\u00e0 c\u00f2n l\u00e0 m\u1ed9t k\u1ef9 n\u0103ng \u0111\u00f2i h\u1ecfi kh\u1ea3 n\u0103ng t\u1ea1o ra s\u1ea3n ph\u1ea9m m\u1edbi, b\u00e1n, b\u00e1n d\u1ecbch v\u1ee5, s\u1ea3n ph\u1ea9m.<\/p>\n<p style=\"text-align:justify\">Qu\u1ea3n tr\u1ecb vi\u00ean \u1edf b\u1ea5t k\u1ef3 v\u1ecb tr\u00ed n\u00e0o c\u1ea7n ph\u1ea3i c\u00f3 s\u1ef1 hi\u1ec3u bi\u1ebft s\u00e2u s\u1eafc v\u1ec1 c\u00e1c chuy\u00ean gia trong l\u0129nh v\u1ef1c n\u00e0y. B\u1ed9 k\u1ef9 n\u0103ng n\u00e0y r\u1ea5t quan tr\u1ecdng v\u00e0 c\u00e1c qu\u1ea3n tr\u1ecb vi\u00ean ch\u1ec9 c\u00f3 th\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c hi\u1ec7u su\u1ea5t t\u1ed1i \u0111a n\u1ebfu c\u00f3 th\u1ec3 x\u1eed l\u00fd c\u00f4ng vi\u1ec7c. \u0110\u1ed3ng th\u1eddi, ch\u1ec9 c\u00f3 chuy\u00ean m\u00f4n m\u1edbi c\u00f3 th\u1ec3 cung c\u1ea5p h\u1ed7 tr\u1ee3, h\u01b0\u1edbng d\u1eabn ho\u1eb7c ph\u1ed1i h\u1ee3p cho nh\u00e2n vi\u00ean c\u1ea5p d\u01b0\u1edbi.<\/p>\n<p style=\"text-align:justify\">Ngo\u00e0i ra, chuy\u00ean m\u00f4n c\u00f3 th\u1ec3 gi\u00fap qu\u1ea3n tr\u1ecb vi\u00ean x\u00e2y d\u1ef1ng danh ti\u1ebfng v\u00e0 tin t\u01b0\u1edfng v\u1edbi nh\u00e2n vi\u00ean c\u1ee7a h\u1ecd. M\u1ed9t s\u1ed1 nh\u00e2n vi\u00ean kh\u00f4ng \u0111\u1ee7 n\u0103ng l\u1ef1c trong c\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o c\u1ee7a h\u1ecd v\u00e0 tin t\u01b0\u1edfng v\u00e0o s\u1ef1 hi\u1ec3u bi\u1ebft c\u1ee7a h\u1ecd v\u1ec1 c\u00e1c l\u0129nh v\u1ef1c v\u00e0 s\u1ea3n ph\u1ea9m kinh doanh c\u1ee7a h\u1ecd.<\/p>\n<p style=\"text-align:justify\">K\u1ef9 n\u0103ng k\u1ef9 thu\u1eadt \u0111\u1eb7c bi\u1ec7t quan tr\u1ecdng \u0111\u1ed1i v\u1edbi c\u00e1c qu\u1ea3n tr\u1ecb vi\u00ean trung gian. Tr\u00ean th\u1ef1c t\u1ebf, c\u00e1c gi\u00e1m \u0111\u1ed1c \u0111i\u1ec1u h\u00e0nh c\u1ea5p cao c\u00f3 th\u1ec3 l\u00e0 c\u00e1c chuy\u00ean gia am hi\u1ec3u, nh\u01b0ng h\u1ecd c\u00f3 th\u1ec3 kh\u00f4ng c\u1ea7n ph\u1ea3i qu\u00e1 s\u00e2u. Qu\u1ea3n l\u00fd c\u1ea5p cao th\u01b0\u1eddng x\u00e2y d\u1ef1ng c\u00e1c chi\u1ebfn l\u01b0\u1ee3c to\u00e0n di\u1ec7n, \u0111a d\u1ea1ng v\u00e0 r\u1ed9ng l\u1edbn h\u01a1n so v\u1edbi c\u00e1c qu\u1ea3n tr\u1ecb vi\u00ean c\u1ee1 trung.<\/p>\n<p style=\"text-align:justify\">V\u00ed d\u1ee5: n\u1ebfu c\u00f4ng ty \u0111ang kinh doanh trong l\u0129nh v\u1ef1c c\u00f4ng ngh\u1ec7, cung c\u1ea5p ph\u1ea7n m\u1ec1m, th\u00ec c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd trung gian nh\u01b0 qu\u1ea3n l\u00fd k\u1ef9 thu\u1eadt, qu\u1ea3n l\u00fd s\u1ea3n ph\u1ea9m, qu\u1ea3n l\u00fd b\u1ea3o tr\u00ec, b\u1ea3o h\u00e0nh l\u00e0 ng\u01b0\u1eddi c\u00f3 k\u1ef9 n\u0103ng k\u1ef9 thu\u1eadt t\u1ed1t nh\u1ea5t, ch\u1ee9 kh\u00f4ng ph\u1ea3i t\u1ed5ng gi\u00e1m \u0111\u1ed1c.<\/p>\n<p style=\"text-align:center\"><img decoding=\"async\" alt=\"K\u1ef9 n\u0103ng chuy\u00ean nghi\u1ec7p \u0111\u1ec3 gi\u00fap qu\u1ea3n tr\u1ecb vi\u00ean x\u00e2y d\u1ef1ng danh ti\u1ebfng v\u00e0 s\u1ef1 tin t\u01b0\u1edfng \" src=\"https:\/\/www.pace.edu.vn\/uploads\/news\/2023\/03\/ky-nang-chuyen-mon-cua-nha-quan-tri.jpg\" style=\"height:581px;width:1000px\"><\/p>\n<h3 id=\"2-ky-nang-nhan-thuc-va-tu-duy-conceptual-skills\"><span class=\"ez-toc-section\" id=\"2_Ky_nang_nhan_thuc_va_tu_duy_ky_nang_khai_niem\"><\/span>2. K\u1ef9 n\u0103ng nh\u1eadn th\u1ee9c v\u00e0 t\u01b0 duy (k\u1ef9 n\u0103ng kh\u00e1i ni\u1ec7m)<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align:justify\">K\u1ef9 n\u0103ng kh\u00e1i ni\u1ec7m l\u00e0 kh\u1ea3 n\u0103ng cho ph\u00e9p qu\u1ea3n tr\u1ecb vi\u00ean h\u00ecnh th\u00e0nh \u00fd t\u01b0\u1edfng, s\u00e1ng t\u1ea1o, chi\u1ec1u s\u00e2u v\u00e0 quan \u0111i\u1ec3m \u0111a chi\u1ec1u v\u1ec1 c\u00e1c t\u00ecnh hu\u1ed1ng ph\u1ee9c t\u1ea1p \u0111\u1ec3 t\u1ea1o ra c\u00e1c chi\u1ebfn l\u01b0\u1ee3c v\u00e0 gi\u1ea3i ph\u00e1p \u0111\u1ed9c \u0111\u00e1o cho doanh nghi\u1ec7p.<\/p>\n<p style=\"text-align:justify\">K\u1ef9 n\u0103ng t\u01b0 duy \u0111\u00f2i h\u1ecfi c\u00e1c qu\u1ea3n tr\u1ecb vi\u00ean ph\u1ea3i \u0111\u1eb7t b\u1ea3n th\u00e2n trong c\u00e1c t\u00ecnh hu\u1ed1ng gi\u1ea3 \u0111\u1ecbnh, th\u00fac \u0111\u1ea9y h\u1ecd th\u1ea5y c\u00e1c v\u1ea5n \u0111\u1ec1 ph\u1ee9c t\u1ea1p c\u1ee7a t\u1ed5 ch\u1ee9c trong to\u00e0n b\u1ed9 t\u00ecnh hu\u1ed1ng, sau \u0111\u00f3 t\u00ecm gi\u1ea3i ph\u00e1p t\u1ed1t nh\u1ea5t v\u00e0 h\u01b0\u1edbng d\u1eabn h\u1ecd h\u00e0nh \u0111\u1ed9ng.<\/p>\n<p style=\"text-align:justify\">B\u1ed9 k\u1ef9 n\u0103ng n\u00e0y \u0111\u1eb7c bi\u1ec7t quan tr\u1ecdng \u0111\u1ed1i v\u1edbi qu\u1ea3n l\u00fd c\u1ea5p cao. N\u00f3 \u0111\u00f2i h\u1ecfi h\u1ecd ph\u1ea3i hi\u1ec3u \u0111\u1ecbnh h\u01b0\u1edbng v\u00e0 chi\u1ebfn l\u01b0\u1ee3c ph\u00e1t tri\u1ec3n c\u1ee7a ho\u1ea1t \u0111\u1ed9ng kinh doanh c\u1ee7a h\u1ecd v\u00e0 c\u00f3 th\u1ec3 ph\u00e2n t\u00edch, \u0111\u00e1nh gi\u00e1 v\u00e0 d\u1ef1 \u0111o\u00e1n c\u00e1c h\u1ed3 s\u01a1 r\u1ee7i ro c\u00f3 th\u1ec3 x\u1ea3y ra trong t\u01b0\u01a1ng lai.<\/p>\n<p style=\"text-align:justify\">V\u00ed d\u1ee5, b\u1ec7nh Civing \u0111\u00e3 \u0111\u1ebfn v\u00e0 \u1ea3nh h\u01b0\u1edfng nghi\u00eam tr\u1ecdng \u0111\u1ebfn ng\u00e0nh s\u1ea3n xu\u1ea5t \u00e1o ph\u00f4ng c\u1ee7a doanh nghi\u1ec7p. V\u00e0o th\u1eddi \u0111i\u1ec3m \u0111\u00f3, khi c\u00f4ng ty chuy\u1ec3n sang s\u1ea3n xu\u1ea5t nhi\u1ec1u s\u1ea3n ph\u1ea9m m\u1eb7t n\u1ea1 v\u1ea3i, c\u00e1c qu\u1ea3n tr\u1ecb vi\u00ean nh\u1eadn ra nh\u1eefng th\u00e1ch th\u1ee9c v\u00e0 c\u01a1 h\u1ed9i ph\u00f9 h\u1ee3p v\u1edbi m\u1ecdi nh\u00f3m kh\u00e1ch h\u00e0ng tr\u1ebb, tr\u1ebb, trung ni\u00ean &#8230; <\/p>\n<p style=\"text-align:justify\">Nh\u1edd c\u00e1c k\u1ef9 n\u0103ng nh\u1eadn th\u1ee9c v\u00e0 t\u01b0 duy, \u0111i\u1ec1u ch\u1ec9nh h\u01b0\u1edbng ph\u00f9 h\u1ee3p v\u1edbi nhu c\u1ea7u v\u00e0 th\u1eddi gian, qu\u1ea3n tr\u1ecb vi\u00ean c\u00f3 th\u1ec3 gi\u00fap c\u00e1c c\u00f4ng ty v\u01b0\u1ee3t qua c\u00e1c giai \u0111o\u1ea1n kh\u00f3 kh\u0103n. Ho\u1eb7c, khi b\u1ea1n nh\u00ecn th\u1ea5y c\u00e1c c\u01a1 h\u1ed9i, c\u00e1c qu\u1ea3n tr\u1ecb vi\u00ean c\u0169ng c\u00f3 th\u1ec3 gi\u00fap c\u00e1c c\u00f4ng ty nhanh ch\u00f3ng th\u00e0nh th\u1ea1o v\u00e0 ph\u00e1t tri\u1ec3n xu\u1ea5t s\u1eafc.<\/p>\n<p style=\"text-align:center\"><img decoding=\"async\" alt=\"C\u00e1c nh\u00f3m k\u1ef9 n\u0103ng nh\u1eadn th\u1ee9c v\u00e0 t\u01b0 duy \u0111\u1eb7c bi\u1ec7t quan tr\u1ecdng \u0111\u1ed1i v\u1edbi qu\u1ea3n l\u00fd c\u1ea5p cao\" src=\"https:\/\/www.pace.edu.vn\/uploads\/news\/2023\/03\/ky-nang-nhan-thuc-va-tu-duy-cua-nha-quan-tri.jpg\" style=\"height:525px;width:1000px\"><\/p>\n<h3 id=\"3-ky-nang-nhan-su-human-or-interpersonal-managerial-skills\"><span class=\"ez-toc-section\" id=\"3_Nhan_su_ky_nang_quan_ly_con_nguoi_hoac_giua_cac_ca_nhan\"><\/span>3. Nh\u00e2n s\u1ef1 (k\u1ef9 n\u0103ng qu\u1ea3n l\u00fd con ng\u01b0\u1eddi ho\u1eb7c gi\u1eefa c\u00e1c c\u00e1 nh\u00e2n)<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align:justify\">K\u1ef9 n\u0103ng qu\u1ea3n l\u00fd con ng\u01b0\u1eddi ho\u1eb7c gi\u1eefa c\u00e1c c\u00e1 nh\u00e2n, c\u00f2n \u0111\u01b0\u1ee3c g\u1ecdi l\u00e0 k\u1ef9 n\u0103ng ngu\u1ed3n nh\u00e2n l\u1ef1c, l\u00e0 m\u1ed9t k\u1ef9 n\u0103ng quan tr\u1ecdng g\u1ea7n nh\u01b0 ph\u1ea3i l\u00e0 \u0111i\u1ec1u b\u1eaft bu\u1ed9c \u0111\u1ed1i v\u1edbi b\u1ea5t k\u1ef3 qu\u1ea3n tr\u1ecb vi\u00ean n\u00e0o.<\/p>\n<p style=\"text-align:justify\">K\u1ef9 n\u0103ng n\u00e0y bao g\u1ed3m:<\/p>\n<ul>\n<li style=\"text-align:justify\">Ch\u1ec9 \u0111\u1ecbnh \u0111\u00fang ng\u01b0\u1eddi v\u00e0o \u0111\u00fang th\u1eddi \u0111i\u1ec3m (\u0111\u00fang c\u00f4ng vi\u1ec7c)<\/li>\n<li style=\"text-align:justify\">Ph\u1ed1i h\u1ee3p \u0111\u00fang ng\u01b0\u1eddi \u1edf \u0111\u00fang v\u1ecb tr\u00ed theo kh\u1ea3 n\u0103ng c\u1ee7a ng\u01b0\u1eddi \u0111\u00f3 (\u0111\u00fang ng\u01b0\u1eddi)<\/li>\n<li style=\"text-align:justify\">Khuy\u1ebfn kh\u00edch, th\u00fac \u0111\u1ea9y v\u00e0 th\u00fac \u0111\u1ea9y nh\u00e2n vi\u00ean c\u1ea3i thi\u1ec7n hi\u1ec7u qu\u1ea3 v\u00e0 n\u00e2ng cao hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c th\u00f4ng qua vi\u1ec7c l\u1eafng nghe, \u0111\u1ed3ng c\u1ea3m, h\u1ed7 tr\u1ee3, lu\u00f4n \u0111i k\u00e8m v\u00e0 tin t\u01b0\u1edfng h\u1ecd.<\/li>\n<\/ul>\n<p style=\"text-align:justify\">K\u1ef9 n\u0103ng nh\u00e2n s\u1ef1 s\u1ebd gi\u00fap c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd th\u00fac \u0111\u1ea9y nh\u00e2n vi\u00ean c\u1ea5p d\u01b0\u1edbi th\u1ef1c hi\u1ec7n n\u0103ng su\u1ea5t v\u00e0 hi\u1ec7u qu\u1ea3. \u0110\u1ed3ng th\u1eddi, gi\u00fap t\u1ed1i \u01b0u h\u00f3a t\u00e0i nguy\u00ean, tr\u00e1nh t\u00ecnh hu\u1ed1ng &#8220;Zoombie Office&#8221; v\u00e0 x\u1eed l\u00fd n\u00f3 th\u00f4ng qua c\u00e1c loa &#8230; <\/p>\n<p style=\"text-align:justify\">V\u00ed d\u1ee5: L\u00e0n s\u00f3ng nh\u00e2n s\u1ef1 ra m\u1eaft t\u1ea1i c\u00e1c c\u00f4ng ty c\u00f4ng ngh\u1ec7 h\u00e0ng \u0111\u1ea7u \u0111ang cho th\u1ea5y th\u1ef1c t\u1ebf r\u1eb1ng trong b\u1ed1i c\u1ea3nh n\u1ec1n kinh t\u1ebf r\u1ee7i ro, c\u00e1c c\u00f4ng ty \u0111\u00e3 ph\u1ea3i ch\u1ecbu t\u1ed5n th\u1ea5t v\u1ec1 doanh thu v\u00e0 c\u00e1c qu\u1ea3n tr\u1ecb vi\u00ean c\u1ea7n xem x\u00e9t c\u1eaft gi\u1ea3m nh\u00e2n s\u1ef1 \u0111\u1ec3 t\u1ed1i \u0111a h\u00f3a chi ph\u00ed. \u0110\u1ec3 l\u00e0m nh\u01b0 v\u1eady, h\u1ecd ph\u1ea3i c\u00f3 k\u1ef9 n\u0103ng nh\u00e2n s\u1ef1 \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 v\u00e0 x\u00e1c \u0111\u1ecbnh m\u1ed9t nh\u00f3m nh\u00e2n vi\u00ean ho\u1ea1t \u0111\u1ed9ng k\u00e9m, nh\u1eefng ng\u01b0\u1eddi kh\u00f4ng th\u1ec3 sa th\u1ea3i v\u00e0 c\u1eaft gi\u1ea3m vi\u1ec7c l\u00e0m.<\/p>\n<p style=\"text-align:center\"><img decoding=\"async\" alt=\"K\u1ef9 n\u0103ng nh\u00e2n s\u1ef1 s\u1ebd gi\u00fap c\u00e1c qu\u1ea3n tr\u1ecb vi\u00ean th\u00fac \u0111\u1ea9y nh\u00e2n vi\u00ean c\u1ea5p d\u01b0\u1edbi th\u1ef1c hi\u1ec7n n\u0103ng su\u1ea5t v\u00e0 hi\u1ec7u qu\u1ea3\" src=\"https:\/\/www.pace.edu.vn\/uploads\/news\/2023\/03\/ky-nang-nhan-su-cua-nha-quan-tri.jpg\" style=\"height:525px;width:1000px\"><\/p>\n<h2 id=\"7-ky-nang-bo-tro-cho-mot-nha-quan-tri-xuat-sac\"><span class=\"ez-toc-section\" id=\"7_Ky_nang_bo_sung_cho_cac_quan_tri_vien_xuat_sac\"><\/span>7 K\u1ef9 n\u0103ng b\u1ed5 sung cho c\u00e1c qu\u1ea3n tr\u1ecb vi\u00ean xu\u1ea5t s\u1eafc<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3 id=\"1-ky-nang-lap-ke-hoach-va-tu-duy-chien-luoc\"><span class=\"ez-toc-section\" id=\"1_Ky_nang_lap_ke_hoach_va_tu_duy_chien_luoc\"><\/span>1. K\u1ef9 n\u0103ng l\u1eadp k\u1ebf ho\u1ea1ch v\u00e0 t\u01b0 duy chi\u1ebfn l\u01b0\u1ee3c<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align:justify\">C\u00e1c qu\u1ea3n tr\u1ecb vi\u00ean mu\u1ed1n th\u00fac \u0111\u1ea9y doanh nghi\u1ec7p c\u1ee7a h\u1ecd \u0111i \u0111\u00fang h\u01b0\u1edbng, l\u1ed9 tr\u00ecnh v\u00e0 t\u1ed5 ch\u1ee9c ph\u00f9 h\u1ee3p \u0111\u1ebfn m\u1ed9t m\u1ee5c ti\u00eau chung, v\u00e0 h\u1ecd c\u1ea7n c\u00f3 c\u00e1c k\u1ef9 n\u0103ng l\u1eadp k\u1ebf ho\u1ea1ch v\u00e0 t\u01b0 duy chi\u1ebfn l\u01b0\u1ee3c c\u1ee5 th\u1ec3 cho t\u01b0\u01a1ng lai.<\/p>\n<p style=\"text-align:justify\">\u0110\u1ec3 th\u1ef1c hi\u1ec7n m\u1ed9t k\u1ebf ho\u1ea1ch c\u1ee5 th\u1ec3, c\u00e1c qu\u1ea3n tr\u1ecb vi\u00ean c\u1ea7n c\u00f3 m\u1ed9t t\u01b0 duy v\u00e0 quan \u0111i\u1ec3m chi\u1ebfn l\u01b0\u1ee3c. H\u1ecd c\u1ea7n x\u00e1c \u0111\u1ecbnh c\u00e1c c\u00e2u h\u1ecfi quan tr\u1ecdng sau:<\/p>\n<ul>\n<li style=\"text-align:justify\">C\u00e1c m\u1ee5c ti\u00eau c\u1ee7a t\u1ed5 ch\u1ee9c l\u00e0 g\u00ec v\u00e0 m\u1ee5c ti\u00eau c\u1ee7a m\u1ed7i b\u1ed9 ph\u1eadn l\u00e0 g\u00ec?<\/li>\n<li style=\"text-align:justify\">M\u1ee5c ti\u00eau ng\u1eafn h\u1ea1n v\u00e0 d\u00e0i h\u1ea1n l\u00e0 g\u00ec?<\/li>\n<li style=\"text-align:justify\">C\u00e1c ngu\u1ed3n l\u1ef1c kinh doanh hi\u1ec7n t\u1ea1i l\u00e0 g\u00ec? K\u1ebf ho\u1ea1ch c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n?<\/li>\n<li style=\"text-align:justify\">C\u00f3 th\u1ec3 l\u00e0 c\u00e1c t\u00ecnh hu\u1ed1ng kh\u00f4ng c\u1ea7n thi\u1ebft c\u00f3 th\u1ec3 x\u1ea3y ra? K\u1ebf ho\u1ea1ch ph\u00f2ng ng\u1eeba thay \u0111\u1ed5i v\u1edbi ho\u00e0n c\u1ea3nh ch\u1ea5p nh\u1eadn r\u1ee7i ro.<\/li>\n<\/ul>\n<h3 id=\"2-ky-nang-giao-tiep\"><span class=\"ez-toc-section\" id=\"2_Ky_nang_giao_tiep\"><\/span>2. K\u1ef9 n\u0103ng giao ti\u1ebfp<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align:justify\">N\u1ebfu m\u1ed9t qu\u1ea3n tr\u1ecb vi\u00ean kh\u00f4ng th\u1ec3 truy\u1ec1n \u0111\u1ea1t th\u00f4ng tin ch\u00ednh x\u00e1c v\u00e0 d\u1ec5 hi\u1ec3u cho nh\u00e2n vi\u00ean c\u1ee7a m\u00ecnh, kh\u00f4ng th\u1ec3 t\u1ef1 tin n\u00f3i chuy\u1ec7n v\u1edbi ng\u01b0\u1eddi kh\u00e1c, v\u00e0 th\u1eadt d\u1ec5 d\u00e0ng \u0111\u1ec3 h\u1ecfi ho\u1eb7c trao \u0111\u1ed5i c\u00e2u h\u1ecfi.<\/p>\n<p style=\"text-align:justify\">Do \u0111\u00f3, \u0111\u1ec3 c\u1ea3i thi\u1ec7n c\u00e1c k\u1ef9 n\u0103ng giao ti\u1ebfp, c\u00e1c qu\u1ea3n tr\u1ecb vi\u00ean c\u1ea7n th\u1ef1c h\u00e0nh c\u00e1c bi\u1ec3u th\u1ee9c ng\u1eafn g\u1ecdn v\u00e0 m\u1ea1ch l\u1ea1c v\u00e0 bi\u1ebft c\u00e1ch l\u1ecdc th\u00f4ng tin v\u00e0 ph\u1ea3n h\u1ed3i. Trong khi \u0111\u00f3, h\u1ecdc c\u00e1ch l\u1eafng nghe, hi\u1ec3u ng\u01b0\u1eddi kh\u00e1c v\u00e0 ki\u1ec3m so\u00e1t c\u1ea3m x\u00fac c\u1ee7a b\u1ea1n \u0111\u1ec3 ph\u00f9 h\u1ee3p v\u1edbi n\u1ec1n.<\/p>\n<h3 id=\"3-ky-nang-dao-tao\"><span class=\"ez-toc-section\" id=\"3_Ky_nang_dao_tao\"><\/span>3. K\u1ef9 n\u0103ng \u0111\u00e0o t\u1ea1o<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align:justify\">C\u00e1c qu\u1ea3n tr\u1ecb vi\u00ean thu th\u1eadp \u0111\u1ee7 kh\u1ea3 n\u0103ng, kinh nghi\u1ec7m v\u00e0 ki\u1ebfn \u200b\u200bth\u1ee9c c\u00f3 th\u1ec3 giao ti\u1ebfp v\u00e0 chia s\u1ebb c\u1ea5p d\u01b0\u1edbi. V\u1ea5n \u0111\u1ec1 hi\u1ec7n t\u1ea1i m\u00e0 nhi\u1ec1u doanh nghi\u1ec7p \u0111ang ph\u1ea3i \u0111\u1ed1i m\u1eb7t l\u00e0 c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e0o t\u1ea1o cho c\u00e1c nh\u00e2n vi\u00ean m\u1edbi, nh\u1eefng ng\u01b0\u1eddi kh\u00f4ng c\u00f3 l\u1ed9 tr\u00ecnh c\u1ee5 th\u1ec3 v\u00e0 h\u1ec7 th\u1ed1ng kh\u00f4ng r\u00f5 r\u00e0ng. <\/p>\n<p style=\"text-align:justify\">Do \u0111\u00f3, c\u00e1c qu\u1ea3n tr\u1ecb vi\u00ean c\u1ea7n thi\u1ebft l\u1eadp m\u1ed9t h\u1ec7 th\u1ed1ng \u0111\u00e0o t\u1ea1o c\u00f3 t\u1ed5 ch\u1ee9c trong khi tr\u1ef1c ti\u1ebfp h\u01b0\u1edbng d\u1eabn c\u1ea5p d\u01b0\u1edbi \u0111\u1ec3 t\u1ed1i \u01b0u h\u00f3a quy tr\u00ecnh \u0111\u00e0o t\u1ea1o c\u1ee7a t\u1ed5 ch\u1ee9c. C\u1ee5 th\u1ec3, c\u00e1c k\u1ef9 n\u0103ng \u0111\u00e0o t\u1ea1o c\u01a1 b\u1ea3n cho c\u00e1c c\u01a1 quan trung gian v\u00e0 qu\u1ea3n l\u00fd c\u01a1 s\u1edf c\u0169ng l\u00e0 c\u01a1 h\u1ed9i \u0111\u1ec3 h\u1ecd gi\u00e1m s\u00e1t v\u00e0 \u0111\u00e1nh gi\u00e1 th\u00e0nh t\u00edch c\u1ee7a nh\u00e2n vi\u00ean.<\/p>\n<p style=\"text-align:justify\"><em>&gt;&gt; T\u00e0i li\u1ec7u tham kh\u1ea3o: Quy tr\u00ecnh \u0111\u00e0o t\u1ea1o nh\u00e2n vi\u00ean m\u1edbi<\/em><\/p>\n<h3 id=\"4-ky-nang-giai-quyet-van-de\"><span class=\"ez-toc-section\" id=\"4_Ky_nang_giai_quyet_van_de\"><\/span>4. K\u1ef9 n\u0103ng gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align:justify\">K\u1ef9 n\u0103ng gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 v\u00e0 t\u00ecm c\u00e1ch ph\u1ea3n \u1ee9ng v\u1edbi t\u1ea5t c\u1ea3 c\u00e1c t\u1ed5 ch\u1ee9c m\u1ed9t c\u00e1ch k\u1ecbp th\u1eddi l\u00e0 \u0111i\u1ec1u c\u1ea7n thi\u1ebft cho c\u00e1c qu\u1ea3n tr\u1ecb vi\u00ean. Th\u1ec3 hi\u1ec7n k\u1ef9 n\u0103ng n\u00e0y b\u1eb1ng c\u00e1ch:<\/p>\n<ul>\n<li style=\"text-align:justify\">X\u00e1c \u0111\u1ecbnh v\u1ea5n \u0111\u1ec1 v\u00e0 ch\u1ecdn gi\u1ea3i ph\u00e1p t\u1ed1t nh\u1ea5t<\/li>\n<li style=\"text-align:justify\">\u0110\u1ec1 xu\u1ea5t c\u00e1c gi\u1ea3i ph\u00e1p s\u00e1ng t\u1ea1o cho c\u1ea5p d\u01b0\u1edbi<\/li>\n<li style=\"text-align:justify\">quy\u1ebft \u0111\u1ecbnh<\/li>\n<li style=\"text-align:justify\">Gi\u1eef b\u00ecnh t\u0129nh v\u00e0 giao ti\u1ebfp t\u1ed1t khi c\u00f3 v\u1ea5n \u0111\u1ec1 ph\u00e1t sinh<\/li>\n<\/ul>\n<h3 id=\"5-ky-nang-thuyet-trinh\" style=\"text-align:justify\"><span class=\"ez-toc-section\" id=\"5_Loi_khuyen_trinh_dien\"><\/span>5. L\u1eddi khuy\u00ean tr\u00ecnh di\u1ec5n<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align:justify\">B\u1ea3n ch\u1ea5t c\u1ee7a ng\u01b0\u1eddi qu\u1ea3n l\u00fd y\u00eau c\u1ea7u h\u1ecd g\u1eb7p g\u1ee1 th\u01b0\u1eddng xuy\u00ean v\u1edbi nh\u00e2n vi\u00ean, \u0111\u1ed1i t\u00e1c v\u00e0 kh\u00e1ch h\u00e0ng. Do \u0111\u00f3, n\u00f3 c\u00f3 ngh\u0129a l\u00e0 \u00fd t\u01b0\u1edfng n\u00e0y l\u00e0 \u0111i\u1ec1u c\u1ea7n thi\u1ebft cho c\u00e1c qu\u1ea3n tr\u1ecb vi\u00ean.<\/p>\n<p style=\"text-align:justify\">\u0110\u1ec3 c\u00f3 \u0111\u01b0\u1ee3c c\u00e1c k\u1ef9 n\u0103ng tr\u00ecnh di\u1ec5n t\u1ed1t, c\u00e1c qu\u1ea3n tr\u1ecb vi\u00ean c\u1ea7n th\u1ef1c h\u00e0nh m\u1ed9t s\u1ed1 ph\u01b0\u01a1ng ph\u00e1p nh\u01b0 sau:<\/p>\n<ul>\n<li style=\"text-align:justify\">S\u1eed d\u1ee5ng ng\u00f4n ng\u1eef c\u01a1 th\u1ec3 \u0111\u1ec3 k\u1ebft h\u1ee3p c\u00e1c t\u1eeb m\u1ea1ch l\u1ea1c, r\u00f5 r\u00e0ng<\/li>\n<li style=\"text-align:justify\">R\u1ea5t \u1ed3n \u00e0o, r\u00f5 r\u00e0ng, c\u1ed1 g\u1eafng ph\u00e1t \u00e2m ch\u00ednh x\u00e1c<\/li>\n<li style=\"text-align:justify\">Nh\u00ecn th\u1eb3ng v\u00e0o kh\u00e1n gi\u1ea3 v\u00e0 ti\u1ebfp t\u1ee5c di chuy\u1ec3n cho m\u1ecdi ng\u01b0\u1eddi<\/li>\n<li style=\"text-align:justify\">S\u1eed d\u1ee5ng giao ti\u1ebfp th\u00f4ng qua h\u00ecnh \u1ea3nh, video, bi\u1ec3u \u0111\u1ed3, &#8230; <\/li>\n<li style=\"text-align:justify\">Chu\u1ea9n b\u1ecb cho m\u1ed9t b\u00e0i ph\u00e1t bi\u1ec3u k\u1ef9 l\u01b0\u1ee1ng v\u00e0 n\u00f3i tr\u01b0\u1edbc g\u01b0\u01a1ng.<\/li>\n<\/ul>\n<h3 id=\"6-ky-nang-quan-ly-thoi-gian\"><span class=\"ez-toc-section\" id=\"6_Ky_nang_quan_ly_thoi_gian\"><\/span>6. K\u1ef9 n\u0103ng qu\u1ea3n l\u00fd th\u1eddi gian<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align:justify\">C\u00e1c nh\u00e0 qu\u1ea3n l\u00fd th\u01b0\u1eddng ph\u1ea3i th\u1ef1c hi\u1ec7n nhi\u1ec1u nhi\u1ec7m v\u1ee5 c\u00f9ng m\u1ed9t l\u00fac v\u00e0 \u0111\u00f4i khi kh\u1ed1i l\u01b0\u1ee3ng c\u00f4ng vi\u1ec7c c\u00f3 th\u1ec3 l\u00e0m qu\u00e1 t\u1ea3i ch\u00fang. Do \u0111\u00f3, c\u00e1c k\u1ef9 n\u0103ng qu\u1ea3n l\u00fd th\u1eddi gian s\u1ebd gi\u00fap c\u00e1c qu\u1ea3n tr\u1ecb vi\u00ean x\u00e1c \u0111\u1ecbnh r\u00f5 r\u00e0ng nh\u1eefng \u0111i\u1ec1u quan tr\u1ecdng, t\u1ee9c l\u00e0 nh\u1eefng vi\u1ec7c c\u1ea7n \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n k\u1ecbp th\u1eddi, tr\u00e1nh qu\u00e1 t\u1ea3i g\u00e2y ra s\u1ef1 can thi\u1ec7p v\u00e0 c\u0103ng th\u1eb3ng.<\/p>\n<h3 id=\"7-ky-nang-phan-tich-thi-truong\"><span class=\"ez-toc-section\" id=\"7_Ky_nang_phan_tich_thi_truong\"><\/span>7. K\u1ef9 n\u0103ng ph\u00e2n t\u00edch th\u1ecb tr\u01b0\u1eddng<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align:justify\">C\u00e1c qu\u1ea3n tr\u1ecb vi\u00ean c\u00f3 k\u1ef9 n\u0103ng ph\u00e2n t\u00edch th\u1ecb tr\u01b0\u1eddng t\u1ed1t c\u00f3 th\u1ec3 mang l\u1ea1i nhi\u1ec1u c\u01a1 h\u1ed9i ph\u00e1t tri\u1ec3n cho doanh nghi\u1ec7p. \u0110\u1eb7c bi\u1ec7t l\u00e0 ng\u00e0y nay, v\u1edbi nh\u1eefng l\u1ee3i th\u1ebf kh\u1ed1c li\u1ec7t c\u1ee7a m\u00f4i tr\u01b0\u1eddng kinh doanh v\u00e0 s\u1ef1 ph\u00e1t tri\u1ec3n n\u1ed5i b\u1eadt c\u1ee7a c\u00f4ng ngh\u1ec7 &#8230; vi\u1ec7c x\u00e1c \u0111\u1ecbnh l\u1ee3i th\u1ebf c\u1ea1nh tranh v\u00e0 xu h\u01b0\u1edbng th\u1ecb tr\u01b0\u1eddng l\u00e0 r\u1ea5t quan tr\u1ecdng \u0111\u1ed1i v\u1edbi c\u00e1c c\u00f4ng ty c\u00f3 th\u1ec3 t\u1ed3n t\u1ea1i trong m\u1ed9t th\u1eddi gian d\u00e0i.<\/p>\n<h2 id=\"phuong-phap-nang-cao-ky-nang-cua-nha-quan-tri\"><span class=\"ez-toc-section\" id=\"Phuong_phap_cai_thien_ky_nang_quan_tri_vien\"><\/span>Ph\u01b0\u01a1ng ph\u00e1p c\u1ea3i thi\u1ec7n k\u1ef9 n\u0103ng qu\u1ea3n tr\u1ecb vi\u00ean<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p style=\"text-align:justify\">K\u1ef9 n\u0103ng k\u1ef9 thu\u1eadt, k\u1ef9 n\u0103ng nh\u1eadn th\u1ee9c v\u00e0 k\u1ef9 n\u0103ng t\u01b0 duy l\u00e0 hai k\u1ef9 n\u0103ng ph\u1ee5 thu\u1ed9c ph\u1ea7n l\u1edbn v\u00e0o kh\u1ea3 n\u0103ng, ph\u00f9 h\u1ee3p v\u1edbi c\u00f4ng vi\u1ec7c v\u00e0 \u0111\u00f2i h\u1ecfi nh\u1eefng t\u00e0i n\u0103ng c\u00e1 nh\u00e2n kh\u00e1c nhau cho m\u1ed7i ng\u01b0\u1eddi. <\/p>\n<p style=\"text-align:justify\">Tuy nhi\u00ean, c\u00e1c qu\u1ea3n tr\u1ecb vi\u00ean c\u00f3 th\u1ec3 c\u1ea3i thi\u1ec7n c\u00e1c k\u1ef9 n\u0103ng nh\u00e2n s\u1ef1 (k\u1ef9 n\u0103ng qu\u1ea3n l\u00fd con ng\u01b0\u1eddi ho\u1eb7c gi\u1eefa c\u00e1c c\u00e1 nh\u00e2n) theo m\u1ed9t s\u1ed1 c\u00e1ch \u0111\u1ec3 c\u1ea3i thi\u1ec7n hi\u1ec7u su\u1ea5t c\u1ee7a m\u1ed7i c\u00f4ng vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean:<\/p>\n<h3 id=\"giao-tiep-coi-mo-hoa-dong\"><span class=\"ez-toc-section\" id=\"Giao_tiep_coi_mo_xa_hoi\"><\/span>Giao ti\u1ebfp c\u1edfi m\u1edf, x\u00e3 h\u1ed9i<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align:justify\">Th\u1ef1c s\u1ef1 t\u1eadp trung v\u00e0o vi\u1ec7c l\u1eafng nghe ng\u01b0\u1eddi kh\u00e1c \u0111\u1ec3 h\u1ecd c\u00f3 th\u1ec3 chia s\u1ebb t\u1ea5t c\u1ea3 c\u00e1c c\u00e2u chuy\u1ec7n v\u00e0 h\u1ea1n ch\u1ebf du h\u00e0nh th\u1eddi gian c\u1ee7a h\u1ecd. Khi trao \u0111\u1ed5i c\u00e2u h\u1ecfi, h\u00e3y l\u1eb7p l\u1ea1i m\u1ed9t s\u1ed1 chi ti\u1ebft c\u1ed1t l\u00f5i m\u00e0 ng\u01b0\u1eddi \u0111\u00f3 v\u1eeba chia s\u1ebb, \u0111i\u1ec1u n\u00e0y gi\u00fap \u0111\u1ed1i th\u1ee7 c\u1ea3m th\u1ea5y \u0111\u01b0\u1ee3c l\u1eafng nghe v\u00e0 t\u00f4n tr\u1ecdng.<\/p>\n<p style=\"text-align:justify\">Ngo\u00e0i ra, h\u1ecdc c\u00e1ch hi\u1ec3u nh\u1eefng g\u00ec ng\u01b0\u1eddi kh\u00e1c don n\u00f3i. Thay v\u00e0o \u0111\u00f3, h\u00e3y quan s\u00e1t khu\u00f4n m\u1eb7t, c\u1eed ch\u1ec9, s\u1eafc th\u00e1i c\u1ee7a b\u1ea1n &#8230; Nh\u1eadn th\u00f4ng tin t\u1eeb ng\u01b0\u1eddi kh\u00e1c.<\/p>\n<p style=\"text-align:center\"><img decoding=\"async\" alt=\"Qu\u1ea3n tr\u1ecb vi\u00ean n\u00ean c\u1ea3i thi\u1ec7n c\u00e1c k\u1ef9 n\u0103ng nh\u00e2n s\u1ef1 \u0111\u1ec3 c\u1ea3i thi\u1ec7n hi\u1ec7u su\u1ea5t cho m\u1ed7i nh\u00e2n vi\u00ean\" src=\"https:\/\/www.pace.edu.vn\/uploads\/news\/2023\/03\/phuong-phap-nang-cao-ky-nang-cua-nha-quan-tri.jpg\" style=\"height:525px;width:1000px\"><\/p>\n<h3 id=\"uy-quyen-tranh-tinh-trang-quan-ly-vi-mo\"><span class=\"ez-toc-section\" id=\"Uy_quyen_de_tranh_quan_ly_vi_mo\"><\/span>\u1ee6y quy\u1ec1n \u0111\u1ec3 tr\u00e1nh qu\u1ea3n l\u00fd vi m\u00f4<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align:justify\">N\u1ebfu c\u00e1c kh\u1ea3 n\u0103ng v\u00e0 k\u1ef9 n\u0103ng c\u1ee7a nh\u00e2n vi\u00ean kh\u00f4ng \u0111\u1ee7 \u0111\u1ec3 th\u1ef1c hi\u1ec7n c\u00e1c nhi\u1ec7m v\u1ee5, qu\u1ea3n tr\u1ecb vi\u00ean kh\u00f4ng ph\u1ea3i l\u00e0 ng\u01b0\u1eddi n\u1eafm gi\u1eef t\u1ea5t c\u1ea3 c\u00f4ng vi\u1ec7c c\u1ee7a t\u1ed5 ch\u1ee9c ho\u1eb7c thay th\u1ebf nh\u00e2n vi\u00ean.<\/p>\n<p style=\"text-align:justify\">Thay v\u00e0o \u0111\u00f3, h\u00e3y h\u1ecdc c\u00e1ch trao quy\u1ec1n cho nh\u00e2n vi\u00ean v\u00e0 tr\u00e1nh qu\u1ea3n l\u00fd vi m\u00f4 c\u1ee7a c\u1ea5p d\u01b0\u1edbi. V\u1ec1 m\u1eb7t c\u00f4ng vi\u1ec7c c\u1ee5 th\u1ec3, qu\u1ea3n tr\u1ecb vi\u00ean c\u00f3 th\u1ec3 \u1ee7y quy\u1ec1n cho c\u1ea5p d\u01b0\u1edbi th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c, ch\u1eb3ng h\u1ea1n nh\u01b0:<\/p>\n<ul>\n<li style=\"text-align:justify\">Kh\u1ea9n c\u1ea5p nh\u01b0ng kh\u00f4ng c\u1ea7n ph\u1ea3i suy ngh\u0129 qu\u00e1 nhi\u1ec1u, ch\u1eb3ng h\u1ea1n nh\u01b0 v\u00e9 chuy\u1ebfn bay, ph\u00f2ng h\u1ecdp, l\u1ecbch tr\u00ecnh c\u00e1c cu\u1ed9c h\u1ecdp v\u1edbi kh\u00e1ch h\u00e0ng, &#8230; <\/li>\n<li style=\"text-align:justify\">C\u00f4ng vi\u1ec7c nh\u1ecf, ho\u00e0n th\u00e0nh s\u1edbm<\/li>\n<li style=\"text-align:justify\">S\u1ef1 c\u1ea7n thi\u1ebft ph\u1ea3i gi\u1ea3m suy ngh\u0129 c\u00f3 th\u1ec3 l\u00e0 m\u1ed9t c\u00f4ng vi\u1ec7c l\u1eb7p \u0111i l\u1eb7p l\u1ea1i<\/li>\n<li style=\"text-align:justify\">C\u00f4ng vi\u1ec7c l\u00e3ng ph\u00ed th\u1eddi gian, nh\u01b0ng anh \u1ea5y kh\u00f4ng c\u1ea7n ph\u1ea3i suy ngh\u0129 qu\u00e1 nhi\u1ec1u, \u0111i\u1ec1u \u0111\u00f3 kh\u00f4ng quan tr\u1ecdng<\/li>\n<li style=\"text-align:justify\">C\u00f3 th\u1ec3 nhanh ch\u00f3ng h\u01b0\u1edbng d\u1eabn c\u00f4ng vi\u1ec7c<\/li>\n<li style=\"text-align:justify\">Qu\u1ea3n tr\u1ecb vi\u00ean kh\u00f4ng c\u00f3 chuy\u00ean m\u00f4n s\u00e2u nh\u01b0 thi\u1ebft k\u1ebf \u0111\u1ed3 h\u1ecda, s\u1eeda ch\u1eefa thi\u1ebft b\u1ecb, &#8230; <\/li>\n<\/ul>\n<h3 id=\"hoc-hoi-khong-ngung-ve-ky-nang-quan-tri\"><span class=\"ez-toc-section\" id=\"Lien_tuc_hoc_cac_ky_nang_quan_ly\"><\/span>Li\u00ean t\u1ee5c h\u1ecdc c\u00e1c k\u1ef9 n\u0103ng qu\u1ea3n l\u00fd<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align:justify\">M\u1ed9t th\u00e1i \u0111\u1ed9 d\u1ea7n d\u1ea7n, c\u1eadp nh\u1eadt ki\u1ebfn \u200b\u200bth\u1ee9c v\u00e0 kh\u00f4ng ng\u1eebng h\u1ecdc c\u00e1ch tr\u00e1nh t\u1ee5t l\u1ea1i ph\u00eda sau l\u00e0 m\u1ed9t y\u00eau c\u1ea7u r\u1ea5t c\u1ea7n thi\u1ebft cho c\u00e1c qu\u1ea3n tr\u1ecb vi\u00ean. Do \u0111\u00f3, c\u00e1c qu\u1ea3n tr\u1ecb vi\u00ean c\u1ea7n c\u1eadp nh\u1eadt ki\u1ebfn \u200b\u200bth\u1ee9c m\u1edbi v\u00e0 \u0111a d\u1ea1ng h\u00f3a c\u00e1c k\u1ef9 n\u0103ng c\u1ee7a h\u1ecd \u0111\u1ec3 ph\u1ee5c v\u1ee5 c\u00e1c c\u00f4ng vi\u1ec7c hi\u1ec7n t\u1ea1i. T\u01b0 duy th\u1ef1c t\u1ebf d\u1ef1a tr\u00ean c\u00e1c \u0111i\u1ec1u ki\u1ec7n th\u1ef1c t\u1ebf, tri\u1ec3n khai c\u00f4ng vi\u1ec7c \u0111\u01b0\u1ee3c nh\u1eafm m\u1ee5c ti\u00eau v\u00e0 hi\u1ec7u qu\u1ea3.<\/p>\n<p style=\"text-align:center\"><img decoding=\"async\" alt=\"Qu\u1ea3n tr\u1ecb vi\u00ean c\u1ea7n c\u1eadp nh\u1eadt ki\u1ebfn \u200b\u200bth\u1ee9c m\u1edbi v\u00e0 c\u00e1c k\u1ef9 n\u0103ng kh\u00e1c nhau \u0111\u1ec3 ph\u1ee5c v\u1ee5 c\u00f4ng vi\u1ec7c c\u1ee7a h\u1ecd \" src=\"https:\/\/www.pace.edu.vn\/uploads\/news\/2023\/03\/hoc-hoi-ve-cac-ky-nang-quan-tri.jpg\" style=\"height:525px;width:1000px\"><\/p>\n<p style=\"text-align:justify\">T\u1ea7m quan tr\u1ecdng t\u01b0\u01a1ng \u0111\u1ed1i c\u1ee7a ba k\u1ef9 n\u0103ng c\u1ee7a Robert L. Katz, c\u00f3 th\u1ec3 thay \u0111\u1ed5i theo m\u1ee9c \u0111\u1ed9 tr\u00e1ch nhi\u1ec7m qu\u1ea3n l\u00fd. \u1ede c\u1ea5p \u0111\u1ed9 qu\u1ea3n l\u00fd c\u01a1 s\u1edf, nhu c\u1ea7u ch\u00ednh l\u00e0 k\u1ef9 n\u0103ng chuy\u00ean nghi\u1ec7p v\u00e0 k\u1ef9 n\u0103ng nh\u00e2n s\u1ef1. \u1ede c\u1ea5p \u0111\u1ed9 trung gian, hi\u1ec7u qu\u1ea3 c\u1ee7a m\u1ed9t qu\u1ea3n tr\u1ecb vi\u00ean ph\u1ee5 thu\u1ed9c ph\u1ea7n l\u1edbn v\u00e0o c\u00e1c k\u1ef9 n\u0103ng, suy ngh\u0129 v\u00e0 nh\u1eadn th\u1ee9c c\u1ee7a nh\u00e2n s\u1ef1. \u1ede c\u1ea5p \u0111\u1ed9 cao nh\u1ea5t, k\u1ef9 n\u0103ng t\u01b0 duy, nh\u1eadn th\u1ee9c \u0111\u01b0\u1ee3c coi l\u00e0 k\u1ef9 n\u0103ng quan tr\u1ecdng nh\u1ea5t \u0111\u1ec3 c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd c\u1ea5p cao th\u00e0nh c\u00f4ng.<\/p>\n<p>Ngu\u1ed3n: <a href=\"https:\/\/www.ckconitsha.com\/vn\/\">https:\/\/www.ckconitsha.com\/vn\/<\/a> T\u00e1c gi\u1ea3: <a href=\"https:\/\/www.ckconitsha.com\/vn\/author\/nguyenlandung\">Nguy\u1ec5n L\u00e2n d\u0169ng<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>K\u1ef9 n\u0103ng qu\u1ea3n tr\u1ecb vi\u00ean l\u00e0 nh\u1eefng ph\u1ea9m ch\u1ea5t gi\u00fap h\u1ecd ho\u00e0n th\u00e0nh c\u00e1c nhi\u1ec7m v\u1ee5 v\u1edbi hi\u1ec7u su\u1ea5t v\u00e0 ch\u1ea5t l\u01b0\u1ee3ng. Robert L. Katz \u0111\u00e3 x\u00e1c \u0111\u1ecbnh ba k\u1ef9 n\u0103ng quan tr\u1ecdng cho c\u00e1c qu\u1ea3n tr\u1ecb vi\u00ean th\u00e0nh c\u00f4ng l\u00e0 k\u1ef9 n\u0103ng chuy\u00ean nghi\u1ec7p, k\u1ef9 n\u0103ng ngu\u1ed3n nh\u00e2n l\u1ef1c v\u00e0 k\u1ef9 n\u0103ng nh\u1eadn th\u1ee9c&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[100],"tags":[],"class_list":["post-8082","post","type-post","status-publish","format-standard","hentry","category-kien-thuc"],"_links":{"self":[{"href":"https:\/\/www.ckconitsha.com\/vn\/wp-json\/wp\/v2\/posts\/8082","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ckconitsha.com\/vn\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ckconitsha.com\/vn\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ckconitsha.com\/vn\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ckconitsha.com\/vn\/wp-json\/wp\/v2\/comments?post=8082"}],"version-history":[{"count":2,"href":"https:\/\/www.ckconitsha.com\/vn\/wp-json\/wp\/v2\/posts\/8082\/revisions"}],"predecessor-version":[{"id":8456,"href":"https:\/\/www.ckconitsha.com\/vn\/wp-json\/wp\/v2\/posts\/8082\/revisions\/8456"}],"wp:attachment":[{"href":"https:\/\/www.ckconitsha.com\/vn\/wp-json\/wp\/v2\/media?parent=8082"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ckconitsha.com\/vn\/wp-json\/wp\/v2\/categories?post=8082"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ckconitsha.com\/vn\/wp-json\/wp\/v2\/tags?post=8082"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}